FAQs

Physical therapy is the science of assessing and restoring motion (motion of a particular joint or body part, or a particular movement pattern). Physical therapy finds the root cause of your symptoms and corrects it thereby helping you recover quicker and reduce the risk for re-occurrence. Physical therapy is the profession uniquely qualified to:

As musculoskeletal specialists, the Chiron physical therapy team are experts when it comes to the mechanics of the body and how the muscles, joints and skeletal structure work with one another. Working with people of all ages and wellness levels, our physical therapists will restore motion, promote healing and get you back to moving the way you want and enjoying your daily activities.

Whatever your story, whatever the reason is that brings you to us, at Chiron we are committed to making you feel better and getting you back to your daily activities quickly.

Physical therapists are trained to treat pain without surgery or medication. Studies have shown that people who receive physical therapy sooner have better outcomes, lower costs and are less likely to have surgery, use opioids or have unnecessary testing.

When you come in for your evaluation, your physical therapist will begin by asking you questions about your health … the symptoms that led you to our doors, the activities this pain is preventing you from enjoying fully and freely. It is within this conversation, that our therapist will assess whether you need physical therapy and how you will benefit from therapy.

We will NOT waste your time or money … if for any reason you are not a candidate for therapy we will tell you upfront… and yes, we have many a time over the years told people this very thing. Some people we immediately referred for additional testing … others we have shared exercise tips and things they can do at home to get them over the hurdle . . . and still others it was simply addressing their footwear.

YES!!

You are in control of your healthcare choices.

You have the right to receive physical therapy at any place you choose. People may make suggestions as to where they will want you to go but at the end of the day, it is YOUR CHOICE.

Choose a place where you will be treated as a PERSON not a condition or body part or number and where your team will work FOR and WITH you during the rehabilitation process.

Choose a place and a team that is committed to getting you back to your daily activities as quickly – and SAFELY – as possible.

Choose a place that combines decades of experience with old-fashioned customer service and cutting-edge technology to get you the results you need and reach the goals you desire. Choose Chiron Physical Therapy …. we welcome the opportunity to be part of your journey, a part of YOUR SUCCESS STORY.

To schedule your initial evaluation, please call our office at 703-372-4445 or click here to request an appointment and someone will get back to you during our operating hours (sorry… we still believe in the personal touch and want to talk to you vs. having everything AI-driven).

To schedule all follow-up appointments, we will coordinate with you around your life, and your schedule. We know you do not want to be in therapy, and that this is a major interruption in your life so we work with you to make the process as easy as possible.

Remember … we are open 300+ days per year for your convenience.

Also, remember … It is our philosophy to never charge a fee if you need to re-schedule your appointment or contact us to let us know you will need to miss your appointment regardless of the timing relative to the start of your reservation. (and yes that does mean what it says … if you get stuck in a meeting or the kids need you to take them somewhere, you can call us five minutes before or after your appointment without any fees.)

So, we got this … together, we will find times in the morning, afternoon, evening, late evening or even Saturdays to get you in and feeling better.

As movement experts who improve quality of life through hands-on care, patient education, and prescribed movement, the Chiron physical therapy team helps people by addressing pain and stiffness, restoring movement, and improving function in the safest and most effective way possible.

Find out more here!!!

Over the years, our patients have made many jokes regarding their interactions with our staff … Some have said they “limp in and leap out” … others have said “they walk in and limp out” … and still others have said the therapists have “radars in their fingers as they are always able to find the exact spot of pain to address.”

Physical therapy is not intended to hurt but rather to relieve your hurts and pain. However, as you restore your mobility, pain levels can fluctuate at times. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment.

Keep the lines of communication open … let us know how you are feeling throughout the process. We will be able to help you differentiate between soreness and pain as well as what is normal for the process vs. what might be a red flag that needs to be addressed.

Chiron Physical Therapy of VA participates in Medicare, and most major insurance plans including but not limited to Cigna, Aetna, United Healthcare, BlueCross, Anthem, CareFirst, and some Medicaid policies. We will also work with Workers’ Comp and No-Fault.

We will contact your insurance company prior to your arrival to learn the exact parameters of your coverage … any financial responsibility you may have, the number of visits allowed, and if your insurance company requires additional paperwork to be submitted in order for you to be allowed to use your benefits.

In the event you do not have insurance, have exhausted your insurance benefits or we do not participate in your insurance plan, we do offer a self-pay (cash) option including payment plans.

Please know our focus is ALWAYS on you and working to get you better and back to the activities you enjoy. If at any time, finances are playing a role in determining the care you are seeking in our office, please let us know by calling or emailing Lindsay (lsimmons-campbell@chironptva.com) in confidence. We will work together to come up with solutions to ease the immediate financial burden and keep you focused on getting stronger and back to good health.

In the event you do not have insurance, you have exhausted your insurance benefits or we do not participate in your insurance plan, we do offer a self-pay (cash) option including payment plans.

Please know our focus is ALWAYS on you and working to get you better and back to the activities you enjoy. If at any time, finances are playing a role in determining the care you are seeking in our office, please let us know by calling or emailing Lindsay (lsimmons-campbell@chironptva.com) in confidence. We will work together to come up with solutions to ease the immediate financial burden and keep you focused on getting stronger and back to good health.

Your insurance company dictates what – if any – financial responsibility you may have associated with your physical therapy care.

If you do have a financial responsibility, we accept cash, check, debit and credit card, HSA (Health Savings Accounts) and FSA (Flex Spending Accounts), with payment expected at time of service.

Please know our focus is ALWAYS on you and working to get you better and back to the activities you enjoy. If at any time, finances are playing a role in determining the care you are seeking in our office, please let us know by calling or emailing Lindsay (lsimmons-campbell@chironptva.com) in confidence. We will work together to come up with solutions to ease the immediate financial burden and keep you focused on getting stronger and back to good health.

Dress comfortably with clothes and footwear that enables you to participate in the treatment activities designed for you.

On the day of your evaluation, also consider wearing clothes that stretch or enable easy access for the therapist to assess your problem area.

At Chiron Physical Therapy we know that you do NOT want to be in therapy. This pain, this injury is interrupting your life and keeping you from participating in the activities you enjoy. With that, we want to work with you to get you back to life as quickly and healthy as possible.

Your initial appointment – your evaluation – will last approximately 75 minutes. Why so long you ask … it is because we not only evaluate you and set your program but we also BEGIN your plan of care to get you pain relief.

Each visit thereafter is 60 minutes.

We would love to give you a definitive answer … to tell you “if this hurts, it takes this long” or “if that hurts it takes that long” . . . but the truth is no physical therapy facility, no physical therapist can or should guarantee an exact number or duration.

PAIN IS PERSONAL. Your degree of injury may not always equal your degree of pain or that of your neighbor or cousin who had “the exact same thing” … and it may even be different now that you are older versus when you had “the exact same thing” five years ago. At Chiron, we know this and will remind you should you become discouraged or frustrated during the process.

We know you do not want to be here … we know this pain, this injury is interrupting your life … and we know you want to get back to your life, your activities as quickly as possible and will work with you to achieve your goals. But, do YOU know that YOU CONTROL two of the most important factors involved in the healing process?

Study after study after study has shown that frequency and cumulative therapy is best and will enable you to improve more rapidly. Think about it:

Can you attend physical therapy daily to maximize the benefits and speed up your healing? Probably not as life and responsibilities of living in Loudoun County will prevent that time commitment. But, if you choose to make healing a priority, success is likely to follow. Open 300 days per year with morning, afternoon and late evening appointment times available we stand ready to work with you and work around your busy life to make your healing a top priority.

We know this is the last place you want to be spending your time. Your current situation is impacting you physically, emotionally, and financially as your pain and need to seek care is interrupting your daily and weekly routine. We are committed to making this interruption of life as easy as possible as we strengthen you and get you back to enjoying your daily activities pain-free.

While we employ cutting-edge technology to help identify and heal your pain, we also have an old-fashioned approach to customer service and working with you meaning we operate on the honor/respect system.

As soon as you know that you will be unable to keep your appointment, we ask you to contact the office so that we can then give your reserved time to another person in pain.

It really is that simple. You don’t need to know 12, 24, or 36 hours in advance that someone is going to get sick or the car is going to break down or your boss is going to call an unexpected meeting.

It is our philosophy – our commitment to you – to never charge a fee if you need to reschedule your appointment or if you contact us to inform us you will need to miss your appointment regardless of the timing relative to the start of your reservation …. And yes that does mean what it says. If you get stuck in a meeting or the kids need you to take them somewhere or someone gets sick or life happens, you can call us five minutes before, at the time of, or even hours after your appointment (prior to the next day) without any fees. We do reserve the right to charge you a “No Show” or “No Contact” fee. This potential fee takes effect if you do not call, do not return phone calls or emails, and simply do not show up . . . but the Chiron way is not to charge you cancellation fees.